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privacy policy.

Last updated: Jun 2025

 

Mossy Grove Tea Co. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), hosted on the Wix platform. Please read this policy carefully.

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By using our Site or purchasing from us, you agree to the terms of this Privacy Policy.

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1. Information We Collect

When you visit or make a purchase on our Site, we may collect the following information:

Personal Information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via Wix’s integrated payment providers; we do not store your full payment details)

 

Non-Personal Information:

  • Browser type

  • IP address

  • Pages viewed

  • Time spent on the site

  • Device information

 

Cookies and Tracking Technologies:
We use cookies to improve your experience, analyze traffic, and personalize content. You can modify your browser settings to manage cookies.

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2. How We Use Your Information

We may use the collected information to:

  • Process transactions and fulfill orders

  • Communicate with you regarding your order or customer service inquiries

  • Send promotional emails (only if you opt-in)

  • Improve our website and user experience

  • Detect and prevent fraud or abuse

 

3. Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following situations:

  • Service Providers: Such as payment processors, shipping companies, and marketing platforms (e.g., Wix, PayPal, Stripe).

  • Legal Requirements: If required by law or to protect our rights.

  • Business Transfers: If we undergo a merger, sale, or acquisition.

 

4. Wix Hosting and Data Security

Our website is hosted on the Wix.com platform. Wix provides us with the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

Payment gateways offered by Wix and used by our store adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

 

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate personal data

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Object to or restrict certain data processing activities

 

To exercise any of these rights, please contact us at: mossygroveteaco@protonmail.com

 

6. Data Retention

We retain your information only for as long as necessary to provide you with our services and for legitimate business or legal purposes.

 

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of such third-party websites.

 

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

 

9. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

 

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us:

mossygroveteaco@protonmail.com

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